Governance & Compliance
Streamlined IT audits with automated tools and best practices
IT Audit Management
Achieved ITILv3 and CSAS-070 certifications
Performed audits for IBM, SAP, and SUSE licensing
Developed internal tools for task automation and documentation
Coordinated and reported international audit results
Fostered cross-department knowledge transfer on audit and stakeholder management
Challenges
Managing hyper-dynamic workflows with up to 20 meetings daily
Balancing focus across multiple large-scale audit projects
Implementation Specifics
Certifications: ITILv3, CSAS-070
Technologies: IBM Cognos, Lotus Notes, SUSE Linux Enterprise, SAP S/4HANA
Tools: Microsoft Excel, PowerPivot and PowerBI